Frequently Asked Questions

Get the lowdown on shipping, returns, and our latest drops.

How long does shipping take for new drops?

Standard shipping typically takes 3-7 business days within the continental US. Please note that during high-volume limited edition drops, processing times may be slightly extended.

What is your return policy?

We accept returns on unworn merchandise with original tags attached within 30 days of purchase. Please note that certain limited edition collaborations may be final sale.

Are Sprayground backpacks water-resistant?

Most of our backpacks are crafted from durable 900D Poly water-resistant fabric to protect your gear from the elements while maintaining a high-fashion aesthetic.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I verify if my bag is authentic?

Every authentic Sprayground product features a unique holographic hangtag and interior branding. To ensure authenticity, only purchase directly from our site or authorized retailers.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay for flexible installments.